Privates and Semi-Private Sessions require a 24-hour cancellation. Appointments cancelled with less than 24 hours notice will be charged. This policy allows us to pay our teachers for their time and commitment, therefore we cannot make exceptions for any reason, medical or otherwise. We thank you in advance for honoring this policy.
We require 14 days written notice via email for any membership change. No exception. To inquire about a membership change or to begin a new membership, email firstname.lastname@example.org.
A single class pass expires 6 months from the date of purchase. The Introductory/New Student Special expires 14 days from purchase. 10-packs of classes expires 6 months from first use. No rollovers, refunds or extensions on Memberships, no exceptions.
We strive to maintain a chemical-fragrance-free environment because many students in our community have allergies and sensitivities to strong scents. Please avoid perfumes, colognes, fragranced laundry soap, and fragranced hair and body products when you come to the studio. Please also come free of body odor or smoke odor. This helps us to maintain an environment where everyone can be comfortable.
All sales for classes, privates, semi privates and small groups are final – no refunds or exchanges. Workshops, events and trainings must be cancelled a 7 days prior to the event for a full refund. Retail items may be exchanged unused and with the tags on with a receipt within 2 weeks of purchase date.
For your own safety and well-being, please arrive for your class on time. If you arrive later than 10 minutes after the start of your class/workshop, you will not be let in. This is to ensure that you get a proper warmup and to minimize disruptions for the students who have arrived on time.
There are 5 spots on the waitlist for our small group yoga classes. Adding your name to the waitlist provides you a great opportunity to get into class! We will contact you via phone or text (if you opted in for text communications) if a spot opens up and you can decide if you want to join the class. If you want to stop by to see if there is a last-minute spot, you are welcome to do so.